Support Office

  • Support Office

    Our Support Office colleagues work hard to make things better and simpler for stores.

    Colleagues having a team meeting
  • Support Office

    We talk to store colleagues to find out what matters to colleagues and customers.

    One-to-one meeting between Support Office staff member and Store colleague
  • Support Office

    We fix problems so our customers have a great retail experience.

    Colleagues at their work stations in the office

Key information

Leadership skills required

  • Innovation
  • Empathy
  • Collaboration
  • Resilience
  • Responsiveness

We’re here to help stores and colleagues create the best shopping experience for customers, whenever they choose to shop with Tesco Lotus.

We do this by:

  • Listening to our colleagues and helping them solve any issue they might have
  • Creating a simple, honest, and understanding working environment
  • Supporting our teams in implementing business changes
  • Leading our service strategy with stores
  • Communicating our core values and strategies

You could work with any one of our 50,000 colleagues in Thailand – from your immediate team, to our senior leadership teams, and other teams in the office, stores or distribution.

You could be part of the Communication and Planning team. In this role you’ll lead national promotion activity to ensure our colleagues and customers have the right information, in the right place, at the right time. Or you could be part of the Operations Development team. Here, you’ll improve the things that matter to customers - like increasing product availability and reducing time spent at the check-out.

  • Great project management and communication skills
  • Dedication to putting customers and colleagues at the heart of everything you do
  • Passion and enthusiasm for your job
  • Eagerness to find new ways of improving the business
  • Analytical skills and experience working with data

We want you to always feel at ease in your new working environment. That’s why we’re doing everything we can to help you enjoy the work you do.

  • You’ll join a welcoming team that works on building strong, friendly relationships with customers and local communities.
  • All year round, you’ll receive benefits and rewards, including additional special offers on our products.
  • You’ll also get plenty of training and development opportunities, so you get as much support, feedback and chances to further your career as you need.

Welcome to Tesco Lotus!